Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Maple Leaf Plastic Industry L.L.C and Maple Leaf Adhesive Industries (S.P.S-L.L.C) (together, “Maple Leaf”, “we”, “us” or “our”) collect, use, store and protect personal information when you visit this website, contact us or request a quotation. By using this website you agree to the practices described in this policy.

1. Who we are

Maple Leaf is a manufacturer and exporter of polyethylene films, adhesive tapes and paper cores based in the United Arab Emirates. We are responsible for the personal information collected through this website.

Dubai: Warehouse 8, Al Asayel Street, Jebel Ali Industrial Area 1, Dubai, UAE
Ajman: Warehouse 8, 9 & 10, Amman Street, Ajman Industrial Area 1, Ajman, UAE
Email: sales@mapleleaf-plast.com

2. Information we collect

Information you provide to us. When you submit an enquiry or quotation request, or contact us by email, phone or WhatsApp, we may collect:

your name, company name and job title;
your email address, phone number and country;
the products you are interested in, quantities, specifications and project details;
any files or documents you choose to attach (for example drawings or specifications);
any other information you include in your message.

Information collected automatically. When you browse the website, our servers and hosting provider may record technical information such as your IP address, browser type, device, pages visited and the date and time of your visit. This is used for security, troubleshooting and to understand how the website is used. Please see our Cookie Policy for details about cookies.

We do not knowingly collect sensitive personal information, and this website is not intended for children.

3. How we use your information

We use personal information only for legitimate business purposes, including to:

respond to your enquiries and prepare quotations, samples and technical recommendations;
process, manufacture, deliver and follow up on orders;
manage our business relationship with customers, distributors and suppliers;
send you information you have requested about our products and services;
keep the website secure, prevent spam and misuse, and improve its content and performance;
comply with our legal, accounting and regulatory obligations.

We will not sell or rent your personal information to third parties.

4. Sharing your information

Your information is shared only where necessary, with:

our group companies and sales team, so the right person can respond to your enquiry;
trusted service providers that support our business, such as website hosting, email and IT providers, who may only use the information to provide their services to us;
logistics and shipping partners, where needed to deliver your order;
government authorities, courts or regulators, where required by law.

Some of these providers may store or process information outside the UAE. Where this happens, we take reasonable steps to make sure your information remains protected.

5. How long we keep your information

We keep enquiry and customer information only for as long as it is needed for the purposes described above, including any period required by applicable laws (for example for accounting and tax records). Information that is no longer needed is deleted or anonymised.

6. How we protect your information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration, including secure (HTTPS) connections, access controls and spam protection on our forms. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

7. Your rights

Subject to the applicable data protection laws of the United Arab Emirates, you may ask us to:

tell you what personal information we hold about you and provide a copy;
correct information that is inaccurate or incomplete;
delete your information where it is no longer needed;
stop sending you marketing communications at any time.

To make a request, please email sales@mapleleaf-plast.com. We may need to verify your identity before responding.

8. Third-party websites

This website may contain links to other websites, such as our social media pages, Google Maps or WhatsApp. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown at the top.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at sales@mapleleaf-plast.com or call +971 4 889 5252.